About

FAQ

• Where is the store based?

  Seattle, WA

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. We try to ship everything within two weeks of payment.

  We are not Amazon. This is an independent label run by two people. Please don't ask for order updates daily, or within a few days of ordering. You will get your stuff. If you want to get things faster, send us an email- it'll cost you, but it's usually possible. Otherwise please be patient.

• How can I send you my band to check out for release, or try and get my stuff in your store?

  Email me at [email protected]. I read all emails but am too busy to respond to them all; if I want to get back to you, I will. Please don't send followups.

• Do you accept orders placed outside of the US?

  We sure do!

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.